Home Insurance Help is a trading style of Platinum Financial Consulting, which was established in 2000.
We have built a reputation of providing products and services to customers via the internet in a way that puts them at ease and gives them the information they require.
We do understand that if you are now having difficult obtaining insurance because you have been declined by a previous insurer that this can be a very frustrating time for you. Our fully trained staff are aware of this and will do everything in their power to help you.
While there will always be a few cases that are impossible to place, we have access to specialist insurers which means that we have a better chance than most of obtaining cover for you.
To give us the best chance of helping you, it would be appreciated if you could spend just a few moments answering some questions on our secure on line form. Please click here.
You do not pay us a fee. If we are able to provide you with insurance that meets your needs the insurer will pay us a commission. This is standard practice for this type of product.
About Us :
We are an independent financial services company, authorised and regulated by the Financial Services Authority. Being able to offer you products from the whole of the UK market is very important, which is why we value our independence.
At Platinum our aim is simple:
To give you all the information you need
To do it in a way that is simple, easy to understand and transparent
To deal with you in a manner that puts you at ease
To put you in control of the situation
To deal with you no matter where you are in the UK
We are a family run business offering a nationwide service. We have learnt the importance of offering our customers a professional service and giving them information that is clear and easy to understand.
In recent years we have moved most of our business onto the internet and have tried to make sure that we bring our customer service values with us. If you speak to any of our telephone support team we are confident that you will find them easy to talk to, knowledgeable and professional. That is why we claim to offer "good old fashioned personal service via the internet".
We feel that by being completely open and transparent with our customers, they will respect that and place their business with us.
We can deal with you exclusively by phone and email, which means you can manage your financial affairs at a time that is convenient to you.
We are very proud of the reputation we have with our customers.
This has been built over a number of years.
By adhering to our core values and proving we are a company you can trust, you won't want to go anywhere else !
No Fees
Nothing more to say! We won't charge you a fee, no matter what the outcome.
We generate our income in the same way as most other companies in this area, namely the insurer pays us commission.
This amount is already included and disclosed in all quotes provided to you.
If you decide not to take up any of the quotes, there will be no fee payable.
Full Independence
We are not incentivised to use one insurer over another.
Where possible we will use the full market to conduct our research. However in specialist circumstances there may be only a limited number of insurers who will consider your application.
Honesty
We won't try to bamboozle or confuse you. We will tell you what we think at all times, using simple clear language.
Our aim is to ensure that you end up doing what is right for you, even if that means no business for us.
No Sales Calls
We will never telephone you to try to sell you other products or services.
With your permission, we may write to you from time to time to update you on areas that may be of interest to you.
We will never sell your information to other companies.
You Are in Control
You are in control during every step of the process.
We will give you all the information you need so you can make an informed decision. We will never rush you or try to push you into a decision.
If you think these values are wrong or misleading, or if you feel we have breached them in any way, please contact us immediately.
Contact details appear at the bottom of every page.
